Shipping information
Below you will find all the important information about lingoking’s shipping and delivery of translations. You can choose between standard and express delivery. Please note the information below.
Standard delivery
Your translation will be shhipped to you after 3 to 5 working days. After this period, you can download non-certified translations. Certified translations will be sent out to you by post, as the authorities often require the original of the certified translation. If you also book the "Scan of the certified translation" option, you will also receive your certified translation for download.
Standard delivery depends heavily on the size of your order. The more extensive your documents are, the longer the delivery time.
Normally, one translator will translate your documents. However, if your order is for a large number of pages, several translators can work on your translation to shorten the delivery time. Please feel free to contact us with this request.
In general, the following delivery times apply:
- Average delivery time: Ships after 3-5 business days
- From 10 pages: Shipping after 4-6 days
For every three additional pages, the standard delivery time is extended by another day.
Express delivery
If you select the express delivery option, your translation will be sent to you after 2 to 3 days. Please note that the delivery of particularly large orders may deviate from this. 16 hours are added for orders of ten pages and 16 hours for each additional three pages thereafter.
Approval of the translation
As a general rule, you will receive the translation for approval once it has been completed. Please take care of this approval promptly, so that we can complete and ship your order as quickly as possible.
Use our quick and easy chat feature or find answers to frequently asked questions in our FAQ section.