lingoking once again receives certificate for high quality standards in translation services
The international language services provider lingoking is certified in accordance with DIN EN ISO 17100:2015
Munich 5 July 2016 – The Munich language services provider lingoking now carries certification in accordance with ISO 17100 and meets the renewed and enhanced guidelines of the current standard for international quality standards in translation services.
The successor standard for translation services DIN EN ISO 17100 supersedes DIN EN 15038.
The new international quality standard states all quality requirements for project managers, translators and proofreaders in detail and defines the precise chronology of the entire translation process, including the sufficient use of translation technology.
Serena Tirinnanzi, Head of Operations at lingoking, states:
“With the certificate of the enhanced quality standard, an official body has once again confirmed that our services, including project, process and quality management, are of the highest level – also on an international level.”
Nils Mahler, Managing Director and founder of lingoking, recounts:
“Whoever wants to keep pace with the global language services provider market and meet the constantly increasing customer requirements is obligated as a language service provider to check the quality of its services every day in order to continuously streamline them. With lingoking’s renewed certification, our international customers can see their trust in our high quality standards confirmed.”
The amendments and enhancements to the quality standard EN ISO 1700 are as follows:
- Establishment of the chronology of the translation process including all sub-processes.
- Definition of the competences required for project managers.
- Focus on the requirements for project management of translation services.
- Specific handling of customer feedback.
For further details, click here.
Learn more about lingoking’s quality campaign here
lingoking is the universal online market place for language services and connects people with a professional interpreter or translator within minutes. Every year, lingoking translates over 9 million words, interprets over 6,000 hours on location and more than 9,500 minutes over the telephone, for more than 4,400 customers from all over the world. More than 5,100 registered interpreters and translators in over 840 cities are employed by lingoking. lingoking has its headquarters in Munich and a subsidiary company in the Czech Republic.
Click here to download the PDF.